PRIVACY POLICY
1. Data Controller
The data controller responsible for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) and other applicable data protection laws is:
Breckwoldt & Pöppe Service GbR
Represented by its partners
Carsten Breckwoldt
Sönke Pöppe
Rehwisch 32
25436 Moorrege
Germany
Phone: +49 157 59154960
E-mail: pensionzurschleuse@gmx.de
No Data Protection Officer has been appointed for Breckwoldt & Pöppe Service GbR.
2. General Information on Data Processing
The protection of your personal data is important to us.
We process personal data exclusively in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
Personal data is processed only to the extent necessary to provide our website, respond to enquiries, process room bookings, or comply with legal obligations.
3. Hosting and Server Log Files
Our website is hosted and technically provided through SiteMinder.
When you visit our website, information is automatically collected and stored in server log files.
This information may include:
- IP address
- Date and time of access
- Browser type and browser version
- Operating system used
- Pages visited
- Referrer URL
- Amount of data transferred
This data is processed to ensure the secure and reliable operation of the website, maintain system security and analyse technical errors.
The legal basis for processing is Article 6(1)(f) GDPR.
4. Contact Form
If you use our contact form, we process the information you provide solely for the purpose of handling your enquiry.
This may include:
- Name
- Telephone number
- E-mail address
- Content of your message
The legal basis for processing is Article 6(1)(b) GDPR and Article 6(1)(f) GDPR.
Enquiries submitted through the contact form are generally deleted no later than 24 months after completion of the enquiry, unless statutory retention obligations apply or a contractual relationship arises.
5. Contact by E-mail
If you contact us by e-mail, the data you provide will be processed solely for the purpose of handling your enquiry and, where applicable, for taking pre-contractual measures.
The legal basis for processing is Article 6(1)(b) GDPR and Article 6(1)(f) GDPR.
6. Online Room Bookings via SiteMinder
We use the SiteMinder booking platform for online room reservations.
The booking platform and parts of the technical infrastructure of our website are provided by SiteMinder. In the course of booking enquiries, personal data may be transmitted to and processed by SiteMinder systems where necessary for providing the booking functionality and fulfilling the accommodation contract.
The following data may be processed in connection with a booking:
- First and last name
- Postal address
- Telephone number
- E-mail address
- Stay period
- Room category
- Number of guests
- Booking and payment information
- Individual booking requests
The processing of this data is carried out exclusively for handling booking enquiries, fulfilling accommodation contracts, communicating with guests and complying with legal retention and documentation obligations.
The legal basis for processing is Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(c) GDPR (legal obligations).
Booking and invoice data are generally retained for a period of ten years in accordance with German commercial and tax regulations.
Where personal data is processed by SiteMinder, such processing takes place on the basis of appropriate data protection agreements.
7. Payment Processing
Where payment data is processed in connection with a booking, such processing is carried out solely for the purpose of performing the accommodation contract.
The legal basis for processing is Article 6(1)(b) GDPR.
Any statutory retention obligations remain unaffected.
8. Cookies
Our website uses cookies.
Technically necessary cookies are required for the secure and proper operation of the website.
Analytics cookies are only used following the user's prior consent.
The legal bases are:
- Article 6(1)(f) GDPR for technically necessary cookies
- Article 6(1)(a) GDPR for consent-based cookies
You may withdraw your consent at any time with future effect.
9. Google Analytics
Subject to your consent, we use Google Analytics to analyse the use of our website.
Service provider:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
Google Analytics helps us evaluate website usage statistically and continuously improve our services.
Google Analytics is only used after your consent has been provided through the cookie banner.
The legal basis for processing is Article 6(1)(a) GDPR.
Analytics data is retained for a maximum of 14 months.
10. Google Maps
Our website uses Google Maps to display our location.
Service provider:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
Google Maps is only loaded after your consent has been obtained.
The legal basis for processing is Article 6(1)(a) GDPR.
11. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by statutory retention obligations.
Following expiry of the respective purpose, the data will be deleted unless legal retention requirements prevent such deletion.
12. Rights of Data Subjects
Under the GDPR, you have the following rights:
- Right of access (Article 15 GDPR)
- Right to rectification (Article 16 GDPR)
- Right to erasure (Article 17 GDPR)
- Right to restriction of processing (Article 18 GDPR)
- Right to data portability (Article 20 GDPR)
- Right to object (Article 21 GDPR)
- Right to withdraw consent at any time (Article 7(3) GDPR)
To exercise your rights, simply contact us using the details provided above.
13. Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a supervisory authority in accordance with Article 77 GDPR.
The competent supervisory authority is:
Independent State Centre for Data Protection Schleswig-Holstein (ULD)
Holstenstraße 98
24103 Kiel
Germany
Phone: +49 431 988 1200
14. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy where necessary due to legal, technical or organisational changes.
The version published on this website shall apply at all times.